Privacy Policy

This Privacy Policy describes how Clinic ("we", "our", or "us") collects, uses, and protects your personal information when you use our website or avail our healthcare services. This policy is compliant with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

We may collect the following categories of personal and health-related data: • Name, age, gender, and contact details (phone number, email address) • Medical history, prescriptions, and health records provided during consultations • Appointment booking details and payment records • Device and usage data when you visit our website (IP address, browser type)

Your personal data is collected and processed for the following purposes: • Scheduling and managing medical appointments • Providing healthcare services and maintaining patient records • Sending appointment reminders and health-related communications • Improving our website and service quality • Complying with legal and regulatory obligations under Indian law

We do not sell, rent, or share your personal or health information with third parties except: • With treating doctors, specialists, or diagnostic partners involved in your care • With payment processors for secure billing • When required by law, court order, or competent government authority in India • With your explicit written consent

We implement reasonable technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

Under the Digital Personal Data Protection Act, 2023, you have the right to: • Access a summary of the personal data we hold about you • Correct or update inaccurate personal data • Withdraw consent for data processing (subject to legal obligations) • Nominate a representative to exercise your rights To exercise these rights, please contact us using the details below.

Our website may use cookies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features of the website may not function properly without them. We do not use cookies to collect sensitive health information.

We do not knowingly collect personal data from children below the age of 18 without verifiable parental consent, in compliance with the DPDP Act, 2023.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: Clinic